When ‘Your Moment’ Has Arrived
I was sitting on a low wooden bench, looking down at my feet, thinking about what I was going to make my three kids for supper. My thoughts were interspersed …
The Weight of Memory
I watched the Ken Burns documentary on the Vietnam War for the third time this past week on Netflix. It is perhaps the most moving and compelling war-related documentary I …
Zoftware-as-a-Zervice (taking on the paperwork zombies)
They are closing in on you. It’s Friday night after a long week, and an especially long day… as the trucks get back in the yard, and the paperwork lands …
Just Waitin’ for the Great Pumpkin
While Charlie Brown and the rest of the Peanuts gang are going door to door on Hallowe’en night, Linus is sitting in the Pumpkin Patch waiting for the ‘Great …
For Your Teammates
The moment had arrived. It was our last game. We had assembled in the dressing room at the arena before even more than two players from the other team had …
Considerations for Starting a Freight Business
The transportation industry is booming, and analysts predict a continued rise in the number and frequency of shipments carried from one location to the next in the upcoming year. Customers …
‘The Relentless Pursuit Of Continuous Improvement’
I have always believed that you can learn from your customers. In fact, we have a quote posted on the wall in our Support department: “Your most unhappy customers …
The Heat Is On
My eyes opened to a small sliver of light that seemed to know perfectly how to align with my sleepy eyes this early Fall – but really still feels …
Living Your Own Renown
During the Big Band era in the 40’s and 50’s – when you could really ‘swing’ – there was a band called ‘Les Brown’s Band of Renown’. Sweet. Nobody has put …